Attended support made simple – Connect to your users’ Windows, Mac, and now iOS and Android devices with a simple session code
/year per concurrent technician
- Buy now to lock in your purchase and renewal price.
- Unlimited end user devices (Windows, Mac, iOS, and Android)
- Each technician can have up to 10 concurrent sessions from one machine at a time
- Windows and Mac users download and run a simple program. No admin privilege required.
- iOS and Android end users get the “Splashtop SOS” app from the app stores. Perfect for ad hoc support
Remotely control Samsung smartphones and tablets, Lenovo TAB 2/3 and Yoga tablets (most models), and LG Android devices. For other Android devices, please contact us.
“The killer feature is definitely the live screen viewing with AirPlay on iOS. A lot of my customers use iPhones and iPads and with TeamViewer I never could really help, because the user wasn’t able to explain what he/she saw. Now I can see it too. The ability to remote control Android devices is a deluxe bonus.”
— Lars M. Schreiber, L’AVENIR e.K.
All connections, file transfers, and management events are logged.
Splashtop helps support HIPAA compliance. View our white paper »
“Splashtop SOS provides everything we need in an on-demand support application. It’s easy to use for our customers and the price can’t be beat. Highly recommend!”
— Colin Pearce, Founder, Inderly
Instantly access your customer’s computer using Splashtop On-Demand Support in 3 simple steps:
- 1. Ask your customer to go to sos.splashtop.com. Download and run the program.
- 2. Your customer tells you the 9-digit session code shown on the screen.
- 3. Enter the session code into your Splashtop Business app.
- Remote to Windows XP/7/8/10, Windows Server 2003/2008/2012, and Mac OS X 10.7+, iOS 10+ and Android 5+
- Remote from Windows, Mac, iOS, Android, Chrome browser
- Toggle between multiple monitors
- TLS with 256-bit AES encryption
- Request permission upon connection
- Invite, remove, enable, and disable technicians
- See logging of all connections, file transfers, and management activity